Shipping Policy

We aim to ensure you receive your package promptly and cost-effectively, regardless of whether you placed your order well in advance or require your product immediately.

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Order Processing and Delivery Time

Order processing time: 2-9 business days (varies by product).

 

Shipping Destinations

We currently ship to all 50 U.S. states and territories only.

 

Free Shipping

Orders $799 and above qualify for free shipping.

Exclusions: Alaska, Hawaii, Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, Northern Mariana Islands, and other remote islands.

For excluded areas, please check shipping options and fees at checkout.

 

Shipping Options and Estimated Delivery Times

1. Economy® (4-6 days)

2. Priority® (3-4 days)

3. First® (2-3 days)

These options offer discounted rates based on UPS, DHL, and FedEx services. Delivery times are estimates from shipment to receipt.

 

Additional Fees

Customs duties and taxes may apply based on local regulations.

All additional fees are the responsibility of the customer.

 

Shipping Costs

Determined at checkout based on your ZIP code.

Factors include destination, total weight, dimensions, and chosen shipping method.

 

Delays and Responsibilities

Delays may occur due to weather, peak seasons, carrier issues, or customs inspections.

We will notify you of any delays and provide updated estimated delivery times.

Compensation may be offered for delays (e.g., coupons or partial refunds).

We're not responsible for carrier-caused delays.

For carrier-related issues, please file claims directly with the shipping company.

 

Address Changes and Incorrect Information

Address changes are not possible once an order has shipped.

Customers are responsible for additional shipping costs due to incorrect address information.

 

Order Tracking

A shipment notification email will be sent from service@aomdisplays.com.

Tracking information will be available within 24 hours of shipment.

 

Suggesstion

We recommend placing orders in advance and considering expedited shipping options for time-sensitive deliveries. For any questions or concerns about our shipping policy, please contact our customer service team.